I ordered an early upgrade through text message from EE_UPGRADE. It seemed legit and even sent me a pin code to enter.
After ordering my new phone I havnt received any confirmation email what so ever. No text. Nothing on 'my ee'. So obviously I started panicking that it was a scam.
I have now spoken to someone on the phone which says it is legit but I think this is ridiculous. If I order something online then I expect a confirmation email the second I click process order. This is standard with ANYTHING you order online and considering you clearly have a lot of ordering online I don't understand why you arent doing this? It is clear that other people have had this issue.
