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Complete an order

alina63
Investigator
Investigator

‎05-05-2020 10:02 AM

Good morning! I have applied yesterday for a phone everything went good I received the email confirmation saying you just need to ask me a bit more details about my order and I have to call you which I am doing since yesterday evening. Is there any chance to help me with this issue? 

0 Helpful
3 REPLIES 3
Christopher_G
EE Community Support Team

‎05-05-2020 01:06 PM

Hi @alina63

 

Welcome to the community.

 

You need to speak to our sales team to complete the order. It sounds like they need some more information from you.

 

Is there a number on the email to call? What happens when you call?

 

Chris

0 Helpful
alina63
Investigator
Investigator
In response to Christopher_G

‎05-05-2020 01:07 PM

I just managed to speak to someone and everything went well! Thank you for support 

Christopher_G
EE Community Support Team
In response to alina63

‎05-05-2020 01:09 PM

Brilliant, thanks for letting us know, @alina63. 😄

 

Chris

0 Helpful