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02-01-2021 05:52 PM
Hi. Just before lockdown I preferred an iPhone 11 in one of your stores. Then lockdown happened and I can’t collect phone. How can I get it and am I getting charged for a phone I don’t have?
ta
02-01-2021 06:25 PM
The phone should've been posted to your registered address if the store had to close for lockdown.
If you give EE a call they would be able to look into this for you.