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Community Activity
Anytime Upgrade - Non Return Fee
Hi guys, I’ve just upgraded my contract to a iPhone 17 Pro, but Im just curious on the Non return fee for my 16 Pro Max. I upgrade the same way every year, and keep my old phone every year. This usually means I get a ‘Non Return fee’ placed onto my b...
No WiFi Calling?
Has Wi-Fi calling stopped working for anyone else today 27/08/2025Not using Starlink, on standard BT broadband.All our EE mobile phones have lost Wi-Fi calling together Rebooted and still not working
Xbox upnp not working on made for gamers bundle
Hello so on Friday Sept 12th we switched to the 1.6gb made for gamers bundle with the smart hub pro. Previously we were with BT. I went to check that my Xbox that’s on a wired connection was fine and I’ve got NAT type moderate and no upnp. Never had ...
Coverage in Kingswood, Bristol
Update: 01 October 2024 Over the past few days, our engineers have integrated all parts of the mast onto the network and the mast is now on-air. We will continue to monitor performance in the area. Update: 11 September 2024 Over the past month, our...
Resolved! Upgrade Apple One Individual to family
Hi All! I just upgraded from PAYG to Full Works as this advertised including Apple One. I found that that's Apple One Individual, I was paying for Apple One Premier. Has anyone got the individual from EE and paid extra to make it Premier? I'm wonderi...
EE APP and Website Broadband account section is broken
Back and forth now for over 2 weeks with Customer Support talking to multiple agents and nobody could give me a valid answer to why my home move BB details won’t sync correctly with the App or Website. Uninstalled it multiple times, changed accou...
Struggling with setting up ee
My broadband has gone live this morning and my old mobile number should be sent over by Monday. I've been to store and also called customer service and I'm no further forward.I'm trying to link my broadband and mobile account to my ee app/website. I...
Live chat
Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be ...
Resolved! How do I access online chat
Re: Unlocking adult content
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