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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 3027 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16390 Views
  • 51 replies
  • 65 Helpful

Resolved! Text messages from 24 9

Have had a text saying as a valued customer we would like your feedback and can you reply to following texts. The next text asks how likely are you etc etc my concern is that the text comes from 24 9. in these days f scams etc always wary of unknown ...

Resolved! Cleaning Sim Card?

Hi, I am wondering what i can use to clean my sim card, can I use Lens Wipes? The Lens wipes contain Water, alcohol and parfum is it safe to put on a sim card? 

imMiles by Explorer
  • 4349 Views
  • 3 replies
  • 1 Helpful

Costs costs costs

So I upgraded my son’s phone, paid £50 up front for the phone then got the phone with a new number instead of an upgrade. Called 150 Who said also bill info was wrong, should be less. Was sent another phone as an update at correct costs of £30 which ...

Resolved! Re: Upgrade order not delivered

Hi everybody, About 1 week ago I make upgrade to my contract but with sim only. In confirmation mail they tell me that I will receive a message with everything... but they send me information about my phone contracts ends in 2 June and nothing about ...

Resolved! PAC error, cant transfer my old number

I am a new EE customer, trying to transfer my old number over.   Any time i try my PAC code where EE asks for it, i am met with an error saying it is incorrect. I have confirmed with GiffGaff the PAC is correct, and that the person i was talking to a...

Mobile BB cancellation?? Where can i do it??

I have a mobile Broadband device I added to my account that is due to expire in June.I want to cancel it as I have an EE fixed broadband now, that I took out in feb, and was told I could cancel the mobile Broadband in May as i dont need both.However ...

My EE account and transfering my old number

I tried to transfer my old phone number to the new EE sim card I have activated EE sim card and filed the form a few times but nothing has happened it is now 3 weeks gone and I need my old number to be transferred ASAP. Please advise?Also, when I'm t...

Moving number from someone's account to new account

My current number is with my sister's account. I now have my own account with a line for my wife. I would like to move my line from my sister's account to this new account. How do I go about doing that?

AT7 by Visitor
  • 717 Views
  • 2 replies
  • 0 Helpful