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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

trying to set up my new unlocked Nokia 2

My current Nokia 2 is faulty so bought a new, unlocked, Nokia 2.  I have put my old sim in the new phone but I cannot get any further after choosing EE wi-fi.  What do I need to do?  Anyone willing to help?  I'm not technically minded but usuall y ge...

Miss part of my order

I ordered a new IPhone XR and it has arrived but part of the order ''One Minute Premium Screen Protector and Case Bundle - IPhone XR'' die not arrive. Does anyone know how i can get the missing bundle?

Resolved! Text messages from 24 9

Have had a text saying as a valued customer we would like your feedback and can you reply to following texts. The next text asks how likely are you etc etc my concern is that the text comes from 24 9. in these days f scams etc always wary of unknown ...

Resolved! Cleaning Sim Card?

Hi, I am wondering what i can use to clean my sim card, can I use Lens Wipes? The Lens wipes contain Water, alcohol and parfum is it safe to put on a sim card? 

imMiles by Explorer
  • 3854 Views
  • 3 replies
  • 1 Helpful

Costs costs costs

So I upgraded my son’s phone, paid £50 up front for the phone then got the phone with a new number instead of an upgrade. Called 150 Who said also bill info was wrong, should be less. Was sent another phone as an update at correct costs of £30 which ...

Resolved! Re: Upgrade order not delivered

Hi everybody, About 1 week ago I make upgrade to my contract but with sim only. In confirmation mail they tell me that I will receive a message with everything... but they send me information about my phone contracts ends in 2 June and nothing about ...

Resolved! PAC error, cant transfer my old number

I am a new EE customer, trying to transfer my old number over.   Any time i try my PAC code where EE asks for it, i am met with an error saying it is incorrect. I have confirmed with GiffGaff the PAC is correct, and that the person i was talking to a...

Mobile BB cancellation?? Where can i do it??

I have a mobile Broadband device I added to my account that is due to expire in June.I want to cancel it as I have an EE fixed broadband now, that I took out in feb, and was told I could cancel the mobile Broadband in May as i dont need both.However ...