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29-03-2020 07:52 AM - last edited on 29-03-2020 02:41 PM by Leanne_T
Can someone check my order number for my handset upgrade. Upgrade was processed but now does not seem to be progressing any further.
Order number ***********
[mod edit: please don't post personal details on the forum]
29-03-2020 02:15 PM
The order number from EE doesn't fit the reference number for DPD. Is there any way that I can check if my order has actually been processed because this is seeming to be a recurring issue for other people as well at the minute
29-03-2020 02:18 PM
Hi there @Cairnsy96
Thanks for checking this for me.
If you get in touch with our Mobile Care team on 150, they will check your account for you and give you an update.
Let me know how you get on.
Leanne.
