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Chasing an order

NM50
Visitor

‎03-05-2021 05:20 PM

How do I chase an order when I do t have an account to call 150

 

ordered 4gee wifi and heard nothing 

 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎03-05-2021 06:22 PM

@NM50 : Try calling CS on +44 800 956 6000 (option 2 > option 4) . That won't ask for an EE mobile no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Leanne_T
EE Community Support Team

‎04-05-2021 08:04 AM

Morning @NM50

 

Thanks for posting on the community. 

 

When did you order the WiFi device?

 

Have you been able to speak to our Mobile Care team on the number @XRaySpeX has provided? 

 

Thanks 🙂

 

Leanne.

 

 

0 Helpful