Changing my mind on my recent upgrade

[munobwanya]

Hi, just have a quick question on changing my mind on my recent upgrade. On Saturday I upgraded from an iPhone 8 Plus originally wanting and iPhone 11 Pro Max but sadly there was none left so I went an to iPhone 11 Pro on the belief that they would be roughly the same size like I was told by the gentleman on the iPhone. This was delivered to me yesterday and after having had a bit of time holding the phone I’ve realised it’s a bit too small for me. 

Is there any chance I can exchange this for an iPhone 11 as it’s slightly bigger, none of the appliances have been used. 

thank you in advance! 

[XRaySpeX · Accepted solution]

If you ordered online or by phone you may cancel the order FoC during the statutory 14-day cooling-off period from delivery & then reorder what you really want.

[munobwanya]

Will it make a difference if the phone came out the box but still in its new original condition and packaged correctly? 

[XRaySpeX]

No, as long as phone is in original state.