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Change add to plan watch

Xabanu1974
Investigator
Investigator

Hi, I asked to add to plan the watch active ( arrived today) any possibility to upgrade to the bigger size? Apparently this one is 40 mm and on the website to add accessories don't specify the size.

Cheers

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Xabanu1974   From what I see it’s only that size available on add to plan. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Do we have any possibility to do an upgrade? 

@Xabanu1974   No as the the only active watch available via add to plan is that size.  If the watch is to small you’ll need to call customer services to inform them you don’t want it so it can be arranged to be returned.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.