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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 3572 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 18645 Views
  • 51 replies
  • 65 Helpful

Upgrade

I am due an upgrade in June and can early upgrade now however, i am looking to get a Samsung watch with my upgrade, is this still an option with EE (it was an option earlier on this year) as part of the same bill as a phone or not?  

Jae6120 by Visitor
  • 614 Views
  • 1 replies
  • 0 Helpful

Key worker

Hi I’m an openreach engineer and classed as a key workeri was wondering if we get the data upgrades like the nhs staff??

P2theB by Visitor
  • 760 Views
  • 1 replies
  • 2 Helpful

Change add to plan watch

Hi, I asked to add to plan the watch active ( arrived today) any possibility to upgrade to the bigger size? Apparently this one is 40 mm and on the website to add accessories don't specify the size.Cheers

Upgrade

Hello I ordered my upgrade 2 days ago via the website, I chose the Samsung s20 ultra which was in stock. I have received my email to confirm but if I try to track the order it says it can not be found.  Also when I log in it says I still have to do m...

Nlsm0 by Investigator
  • 609 Views
  • 3 replies
  • 0 Helpful

NHS data

Hello i have tried to log on from my NHS computer to verify my email account but it tells me it is not verified.  What can I do now as obviously I cannot call because you are only taking calls from vulnerable people. Awaiting a favourable reply  

LF24 by Visitor
  • 509 Views
  • 1 replies
  • 0 Helpful

Coronavirus

Due to Coronavirus I stopped working and I have no money to pay my bills.Please can I have some support freeze my account for 3 months.I am not sure When I will get back to work.Please get in touch with to sort out this situation.Also I have one cont...

Waiting for new phone

I ordered a new phone on Thursday and it said they had in stock online. It still says awaiting confirmation for the delivery date. Help please. 

Saz_91 by Investigator
  • 731 Views
  • 7 replies
  • 1 Helpful

Resolved! Easter weekend deliveries

I purchased my upgrade on Saturday 11th.  I understand there will be delays in delivery due to the bank holiday.  I know DPD will let me know but with your 1 day dispatch, what would be your estimated day of delivery?

No info regarding my order

I ordered a Playstation 4 yesterday online and received an email to say i would get confirmation but no upfront payment has been taken and no further info.  I cant use chat as it doesnt let me but advises me to call 150 when I call 150 it says its on...

Gattman by Explorer
  • 494 Views
  • 1 replies
  • 0 Helpful

Upgrade Order

Hi. I ordered a new phone (UPGRADE) on 12.04.20 and received an email saying order had been placed. I have not heard anything since. I know it was over bank holiday etc and that these are busy times. Is there a delay in processing web orders at the m...

rydaceme by Visitor
  • 509 Views
  • 1 replies
  • 0 Helpful