Community Activity

Coverage in Kingswood, Bristol

Update: 01 October 2024  Over the past few days, our engineers have integrated all parts of the mast onto the network and the mast is now on-air. We will continue to monitor performance in the area. Update: 11 September 2024 Over the past month, our...

Leanne_T by EE Community Support Team
  • 26730 Views
  • 86 replies
  • 34 Helpful

HR Contact for Reference

Hi, I was given an email address for my future employer to forward a reference via private message a few weeks ago, however the reference has still not been returned. Is there a contact number I can call to chase this. Thanks. 

wardd908 by Explorer
  • 10 Views
  • 1 replies
  • 0 Helpful

EE Smart Hub SH32B

Hello AllI recently came to the end of a BT contract and was effectively shunted on to an EE contract, which I was initially happy to do as I had the impression BT and EE were one and the same these days. However, the EE Smart Hub SH32B appears incom...

5g

I need help with my wife's phone, it doesn't work anywhere, she doesn't receive calls and can't make calls, tried all the solutions from the site, and nothing continues not to work, unfortunately it is a subscription and it creates more problems than...

Chris828 by Investigator
  • 53 Views
  • 7 replies
  • 1 Helpful

Reluctant to send a Smart Hybrid Connect

When I ordered my four works fibre 36 broadband from EE, I transferred from BT. I was informed to send back all relevant BT equipment.I received equipment from EE and assumed that I had everything I required. Subsequently, I noted that I never receiv...

kernowman by Investigator
  • 121 Views
  • 7 replies
  • 3 Helpful

4G Smart Hub

We have just moved to a very rural location and as such are really limited on internet service providers. We have opted for the 4G Smart Hub after the coverage checker stated that coverage was excellent both in and outdoors. When it was initially con...

New to EE

Hi guysjust moved to EE tv from virgin tv and so far I’m not impressed. TV box is over complicated. How did any else find changing over and how you finding it now????

Account Manager in App

How do you add an Account Manager in the EE App?We were speaking to EE on phone earlier and the account is in name of someone who is not able to be speaking to them everytime and numerous time they have given permission for a particular relative to s...

smc14 by Established Contributor
  • 46 Views
  • 6 replies
  • 1 Helpful

Mobile number for 5G broadband

Hi,I recently purchased my 5G Giga Pod for my flat and I can't seem to connect it to my account. It says that I need a mobile number but I can't connect my 5G hub to find it as I am currently abroad. I also missed one of my payments due to card verif...