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19-07-2021 09:40 AM
Hi
I have recently taken out two new pay monthly contracts with yourselves and through my work I can get EE Perks which i have now registered my works email address with.
I have been trying to validate my email address to generate discount codes but it keeps coming up the login details supplied are invalid and I have checked a few times that the correct details have been entered.
Please help.
Many thanks
Co-co
19-07-2021 11:37 AM
Hi @C0-co
Welcome to the community.
Could you try using a different device please? I've noticed with other users that using a workplace VPN could stop the verification from working. Are you connected to VPN when trying?
Chris
19-07-2021 11:59 AM
Hi
Thank you for getting back to me. I shall give that a try,
Many thanks
CO-co
21-07-2021 09:59 AM
Hi
Apologies for not getting back to you sooner.
I have managed to resolve the issue I had with trying to validate my email address.
Many thanks
CO-co
21-07-2021 11:04 AM