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Cannot top up my PAYG card

Anita23
Visitor

Hello, I tried to top up my PAYG card but every single time when I try to pay for a top up its saying that they waiting for the authorisation and I cannot confirm my payment and top up my card it's very annoying.  PLEASE help me someone to understand this EE website. 


 

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

@Anita23 Try using Fast Top Up online with a UK bank card.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP