Cannot get ee perks reset password

[Cakeally]

I have been trying to reset my password to login to the EE perks website without success. Have checked spam and even asked IT to check that messages haven't been blocked. Any ideas how to resolve? 

[Christopher_G]

Hi @Cakeally

Welcome to the community.

I've sent you a private message to get your information from you.

Please take a look and get back to me.

Thanks

Chris