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False information

I done an upgrade for the Samsung fold 7 256 in blue on Sunday, been told it should be arriving next day, didn’t come. Tuesday didn’t come so they said cancel order and re order it again and it will come next day. Nothing come again. Telling me to wa...

Birdydp by • Contributor
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Documents

I got a text message about a document being available to view, I can guess it’s a yearly  statement for the phone, but I can’t find it anywhere. 

robh661 by • Established Contributor
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slow PC's EE website

My PC works fine but when it comes to EE website, it is extremely slow. I have been a customer for just a few months and this has been slow from day 1. Is there any issue? Remedy?

Using my phone in spain to swipe and pay

I'm going to Spain and prefer to use my phone for contact less payment  I'd be using my phone to pay maybe 3 or 4 times a day to pay. I'm wondering whether to buy a roaming bolt on for 7 days at £15, or pay data charge. I'm not sure how much data you...

Resolved! EU Roaming - confusing messaging

I received a promotion text from EE yesterday to say "Graeme, got a trip planned? Lucky you - you don't need to worry about EU roaming because it's covered in your plan."Today I received the following "Hi Graeme,We're sorry, we recently sent you a me...

Track order isn’t working

I have tried to use the help service and the tracking system keeps failing and I have received any updates on my order 

New sim / contract

Hi I just got a new SIM card and new phone S25 Ultra. i have signal bars, but i can't access data / send messages etc and is stuck in emergency call only.what am I supposed to do?

Resolved! Possible Scam

I received a call from 07402 795453 and a man was telling me about EE deactiviating sim cards due to user complaints and he was gonna be sending me a new one. I was talking to him for a while and I was uncertain if it was a real ee employee. He sent ...

Ferg8 by • Visitor
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