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Cancel order

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Slimeyllama
Visitor

‎27-04-2020 06:05 PM

Hello I placed an order I would like to cancel but I do not have a phone to call on and cant find an email anywhere 

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Chris_B
EE Community Star
EE Community Star

‎27-04-2020 06:09 PM

@Slimeyllama   There is no email address for you to use and you will have to call to cancel the order.  Failing that you’ll need to refuse the device when the device is being delivered to you.   You could try using live chat.  Just login to the shop area and wait for a pop up to chat with customer services. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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Chris_B
EE Community Star
EE Community Star

‎27-04-2020 06:09 PM

@Slimeyllama   There is no email address for you to use and you will have to call to cancel the order.  Failing that you’ll need to refuse the device when the device is being delivered to you.   You could try using live chat.  Just login to the shop area and wait for a pop up to chat with customer services. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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