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Community Activity
SMS not being received on 5G
Hi,Slightly strange issue i've got, I can't receive any SMS over 5G. They don't come through to the phone until i drop my network settings down to 4G. Has anyone else ever experienced this issue / know how to get this resolved. This is also happening...
Wifi Drops Out - Online Gaming Same House
My flatmate and I recently signed up for EEs fiber package. One thing that has started happening is when we play online games together our pings will spike and crash the internet for both of us. Its incredibly frustrating and happens constantly whene...
EE Failing Miserably in USA
After meticulously going through a process with EE to get assurance of being able to use my mobile while here in Florida EE has failed on all fronts. Other members of the family here with Vodafone have experienced NO PROBLEMS regarding and making or ...
Resolved! upgrading from bt to ee issues
Hi,so its got to that time where my contract has ended,and looking at ee it seems id be saving a considerable chunk compared to the extorionate amount im currently paying with be, now i have logged into BT, seen the option to look at the EE deals,pre...
No signal all day
Ho there, I have no signal all day. I am not able to receive messages, send messages, get calls or call myself. No issues signing in my account but unable to do anything else. Could someone assist me please?
New contract but old model router?
I renewed my contract with BT but they moved me to EE without actually telling me that they were going to to do this. The EE app wouldn't work with my BT router so they have sent me an EE Smart Hub 2 (SH20A) which I believe is actually an old model a...
Can I be charged extra on top of what’s already been paid for a screen repair?
I had my google pixel 7 pro sent off for a screen repair and at the in store booking was charged £150. Today I have received email and voicemail saying that their is a quote that the repair centre are waiting for my response from and that I need to g...
Resolved! Roaming add-ons. How do they interact?
Ι have full roaming, roam in EU and Roam Further pass active in my new plan. Ηοw do these interact?In my previous plan I was able to use my allowance to call from/to US/EU while roaming and I asked for the same to be retained when I signed the new pl...
Landline with smart hub plus
I goty smart hub + installed today. I didn't buy one of EE's smart digital phones because the guy on the phone when I changed over said I don't need one. My regular digital phone (bought 4 years ago) now says 'check phone line'. I have tried with the...
