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25-10-2021 03:16 PM
My elderly mum rarely uses her old mobile phone but still needs one. She had a T Mobile sim but hasn't used her phone for over 12 months, so her number no longer works.
I am with EE, is it possible for her to have EE Pay-as-you-go and not a pack? As she only needs to use it rarely, I don't want something for her that expires every week or month - just want to pay for credit and it lasts until she has used it and we top up. All I can find to buy is a sim with a Pack.
Thanks.
Solved! See the answer below or view the solution in context.
25-10-2021 04:11 PM
@Mandy8586 : All EE PAYG SIMs come primed with a recurring Pack of allowances ready to bought out of your PAYG credit as soon as it is sufficient.
Text STOP PACK to 150 before you 1st top-up & you can use the SIM for calls & texts but not data as normal PAYG at standard per-unit rates paid for out of your standing PAYG credit balance.
To save the SIM going into hibernation due to lack of use, just remember within every 179 days (~ 6 months) to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from any Pack or Add-on you might have.
25-10-2021 04:11 PM
@Mandy8586 : All EE PAYG SIMs come primed with a recurring Pack of allowances ready to bought out of your PAYG credit as soon as it is sufficient.
Text STOP PACK to 150 before you 1st top-up & you can use the SIM for calls & texts but not data as normal PAYG at standard per-unit rates paid for out of your standing PAYG credit balance.
To save the SIM going into hibernation due to lack of use, just remember within every 179 days (~ 6 months) to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from any Pack or Add-on you might have.