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Can't track my order

Hannahgregory_x
Visitor

‎14-05-2020 07:50 PM

I ordered a iPhone 7+ on the 7th may 2020 as my upgrade and I tried to track my order and it said on the website unable to show your order details so I went on to a live chat and the person said she couldn't access my order details either? To make matters worse my old phone broke so I have been without a phone for a week what do I do ??

0 Helpful
1 REPLY 1
Profile closed
Not applicable

‎14-05-2020 11:07 PM

Hi @Hannahgregory_x 

 

Welcome to the EE Community,

 

If you call freephone 0800 317 720 a advisor will be able to process your upgrade order for you.

 

Thanks,

 

David.