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Can't select a deal, the website keeps redirecting me

KellyHB
Investigator
Investigator

‎17-06-2020 10:53 PM

I was trying to look into getting a Samsung Tab S6, but I can't get past the deals page. I've logged in, every time I click "Get This Deal" it redirects me to the "What are you looking for?" page here https://shop.ee.co.uk/what-do-you-want-to-do-today

 

So from there I've clicked "Get a new device",  gone to Tablets and found the S6. As soon as I click Get This Deal it redirects me back that link every time. This is infuriating, it happens no matter what product I select. And there's no explanation as to why it's happening. I'm logged in, there are no error messages whatsoever. It's just redirecting me in circles.

1 REPLY 1
Peter_C
Ace Contributor
Ace Contributor

‎21-06-2020 01:06 AM

Hi @KellyHB and welcome to the community.

 

How very strange! The only thing I can recommend is that you contact EE through live chat/phone call and see what they say. They also may be able to raise the issue with the web teams.

 

Thanks,

Peter