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29-10-2020 09:03 AM
My old number has finally transferred on the new EE sim from Three. I restarted the phone, checked that the number is correct into the iPhone setting. I can make calls and it shows my old three number, however I can't receive calls.
29-10-2020 10:18 AM
Hi @jacopomarchini
What happens when someone calls your ported-in number? Are they reaching a voicemail service (whose?) or is something else happening?
When did your number transfer into EE - which day?
29-10-2020 10:21 AM
It says “phone number” can’t take your call right now.
I transferred the number yesterday, and I got confirmation today.
29-10-2020 10:26 AM
It would be interesting to know which network is generating that message, but I appreciate that's not something you can easily identify.
I would suggest you call EE C/S on 150 - they will have access to your specific account and can check your port-in has completed.
