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Can’t hear calls

Em1979
Explorer

‎04-09-2020 08:44 PM

I have a new iPhone se, and today I can no longer hear callers from the receiver I can only hear when I use the speakers! 

this has only happened from this afternoon. 

0 Helpful
4 REPLIES 4
Fatboy71
Ace Contributor
Ace Contributor

‎04-09-2020 09:42 PM

With it been a new phone, is there a screen protector on the screen that is perhaps covering the earpiece?

0 Helpful
Em1979
Explorer
In response to Fatboy71

‎04-09-2020 10:08 PM

I’ve had it about 2 months, and took the cover off! 

0 Helpful
Fatboy71
Ace Contributor
Ace Contributor
In response to Em1979

‎04-09-2020 10:12 PM

I assumed it was new, going off of your first post.

 

It's surprising how many times the screen protector is the cause of it.

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Em1979

‎05-09-2020 11:15 AM

Hi @Em1979,

 

Welcome to the EE Community. 🙂

 

Our Tech Gurus will be happy to help with this issue if you get in touch.

 

Thanks

 

James

0 Helpful