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5g sim card problems

Jas2531
Explorer

Is anyone else having problems with ee 5g sim cards having really bad signal most of the time as my pay as you go on 4g is so much better

3 REPLIES 3
Christopher_G
EE Community Support Team

Hi @Jas2531

 

Welcome to the community.

 

I'm sorry to hear that. What kind of device are you using?


Chris

Hey I'm using the new Samsung galaxy s20 ultra 

James_B
EE Community Manager
EE Community Manager

Hi @Jas2531,

 

Welcome to the EE Community. 🙂

 

Does the Network Status Checker show any problems in your area?

 

Thanks

 

James