Can’t hear calls

[Em1979]

I have a new iPhone se, and today I can no longer hear callers from the receiver I can only hear when I use the speakers! 

this has only happened from this afternoon. 

[Fatboy71]

With it been a new phone, is there a screen protector on the screen that is perhaps covering the earpiece?

[Em1979]

I’ve had it about 2 months, and took the cover off! 

[Fatboy71]

I assumed it was new, going off of your first post.

It's surprising how many times the screen protector is the cause of it.

[James_B]

Hi @Em1979,

Welcome to the EE Community. 🙂

Our Tech Gurus will be happy to help with this issue if you get in touch.

Thanks

James