Can’t get live chat to work

Mummyb13
Investigator
Investigator

‎22-09-2019 10:18 AM

Does any one have a link or know how I can get it to work? 

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎22-09-2019 10:41 AM

Hi @Mummyb13 

 

You are best calling EE CS on 150. 

 

You can access live chat via your online account or via EE get in touch page (click on the cross next to EE) 

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Mummyb13
Investigator
Investigator
In response to Northerner

‎22-09-2019 05:01 PM

Still can’t get it to work. Any help would be appreciated x

0 Helpful
Katie_B
EE Community Support Team
In response to Mummyb13

‎23-09-2019 08:38 AM

Good Morning @Mummyb13. 

 

Are you a pay monthly customer or pay as you go?

 

Live chat is currently only available for pay monthly customers. 

 

Speak shortly, 

 

Katie 🙂

0 Helpful