Can’t buy a new PAYG pack.

Elena35
Visitor

‎06-10-2021 01:15 PM

I cancelled my previous PAYG £10 pack and want to buy a £15 pack to start straightaway. I have £20 credit. Tried to do it by texting PACK15 to 150 but nothing happens, I just get back a text saying that I still have a pack. Can I buy a new pack and start it please?

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XRaySpeX
EE Community Star
EE Community Star

‎06-10-2021 01:46 PM - edited ‎06-10-2021 01:48 PM

Did your credit go down? If so try texting NOW to 150.

 

What does texting AL to 150 from it fully report verbatim (it is free)?

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