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Can't add number to my EE

KrisBell26
Visitor

‎06-07-2021 04:25 PM

Got a pay as you go SIM, trying to set it up, but when I use either the app or the online account, it says "Sorry, we don't recognize this number" and to call 150, but I can't even call 150 as it won't let me use the sim 

0 Helpful
1 REPLY 1
James_B
EE Community Manager
EE Community Manager

‎06-07-2021 06:32 PM

Hi @KrisBell26,

 

Welcome to the EE Community. 🙂

 

Have you topped up and purchased a pay as you go pack?

 

Are you in the UK?

 

James