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Can't access my EE account and can't call/text from my phone anymore

Raven200
Investigator
Investigator

Hi everyone,

 

Being a pay-as yo- go customer, i'm unable to access my EE account as it says:

 

"Sorry, we were unable to complete your request right now. Please try again later."

 

It's been this way for some time now. What happened also as being in France at the moment, i can't make calls nor send text messages anymore. My number is still active and do receive text messages though. It used to work a couple of weeks ago.

So to sum up things, i can't call the EE customer service, can't access my account and the EE chat service doesn't do trigger anything on their page?!

It seems i'm stuck now:-/

 

Any help would be grately appreciated, thanks!

10 REPLIES 10

Yes we can receive calls and messages, just the outgoing calls and messages are being barred!