Can I change my order of my iPad 2018 to an iPad Pro

onslo6260 · ‎23-06-2018

I’ve ordered the iPad 2018 and want to change to the iPad Pro 10.5 is it possible to amend my order

Northerner · ‎24-06-2018

It depends on when you ordered it, and if it's in the post.

You should call CS after 8am.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

XRaySpeX · ‎24-06-2018

If you ordered it online or by phone you have a 14-day cooling off period from delivery to cancel it FoC & reorder another. Beforehand you could try & phone EE to see if they will swap it before dispatch.

No such returns policy applies if you ordered it in an EE store.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

James_B · ‎24-06-2018

Hi @onslo6260,

Welcome to the EE Community.

That's great advice from @Northerner and @XRaySpeX.

Please get in touch so we can take a look at your order.

Thanks

James

This page is no longer active

Can I change my order of my iPad 2018 to an iPad Pro