Can I cancel my phone I am getting today?

melbarichards_1
Visitor

Hello can I ask you a question please?

1 SOLUTION

Accepted Solutions
Schockwave
EE Community Star
EE Community Star

Hello @melbarichards_1 ,

 

Welcome to the community,

 

You will have to ring customer service to get this cancelled, which you can do in the morning, but it is possibly already being processed, so if that is not an option, you can send it back or when DPD deliver it, you can refuse it and it will be sent back to EE.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

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1 REPLY 1
Schockwave
EE Community Star
EE Community Star

Hello @melbarichards_1 ,

 

Welcome to the community,

 

You will have to ring customer service to get this cancelled, which you can do in the morning, but it is possibly already being processed, so if that is not an option, you can send it back or when DPD deliver it, you can refuse it and it will be sent back to EE.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.