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Can I Clear Something Up Plz ??

P1ngman1969
Investigator
Investigator

‎01-10-2019 12:19 PM

Hello all,

Really confused at the moment & looking for some clarification if possible..

 

I ordered a :-

Samsung Galaxy Fold  (black) & an Active Watch2 (black)

 

Both are "In Stock" & both say "expect delivery within 14 days."

Doesn't in stock mean to hand & available for delivery??

So if expected delivery is within 14 days then doesn't that mean

it is not to hand & not in stock ?? 

 

Surely if delivery is within 14 days from the point of processing the order, then they are out of stock & on back order ??

 

Am i missing something ??

 

Cheers.. 

 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎01-10-2019 12:31 PM

@P1ngman1969  I think your find that when they say they have them in stock they can actually get them at the moment you place the order as I don’t think EE will be keeping  these in stock on the shelf due to their cost i.e. the phone.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Katie_B
EE Community Support Team

‎01-10-2019 02:17 PM

Hi there @P1ngman1969. 

 

Thanks for coming back to the community. 

 

The online shop is indicating there is limited devices left, these are available to order and will be with you within 14 days. 

 

Currently this is the only information we have regarding this here on the community, as soon as your device is ready for delivery you will be notified. 

 

Katie 🙂

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