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Call back

Wayneray
Explorer

‎21-07-2021 09:33 PM - last edited on ‎22-07-2021 08:01 AM by EE Community Manager

I would like to a customer service worker call u back the next day. 
twice now in the last 72 hours I have been told someone will call me back. 
guess what they have not. 
I don’t understand how hard it is. 
what am I paying for ? Certainly not value for money. 
maybe one of u will ring me back and sort the problem out. 
If u care to, my number is xxxxxxxxxxx

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

0 Helpful
3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

‎22-07-2021 08:02 AM

Hi @Wayneray,

 

Welcome to the EE Community. 🙂

 

What is the issue you are waiting for a call back about? We'll do our best to help you in the community.

 

James

0 Helpful
Wayneray
Explorer
In response to James_B

‎22-07-2021 10:54 AM

Waiting for something to be sorted and a refund to be made. But u not as quick to sort it unless it’s us that owe u money..
some one need to ring today to sort it..

Sent from my iPhone
0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Wayneray

‎22-07-2021 11:04 AM

Hi @Wayneray,

 

I've sent you a private message. Please check your inbox and get back to me when you have a moment.

 

Thanks

 

James

0 Helpful