Buy add on data for payg number
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‎17-03-2021 09:19 PM
Hi,
Would anyone know how I can buy an ad on so I can use some data on a payg number?
When I log in to my account I can only see my one non-payg account but there's no option to buy an ad on for another number.
I do get marketing text messages regularly saying I need to buy an ad on to use data on my phone but there doesn't seem to be a way to buy these ad-ons..or am I missing something here?
Thanks
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‎17-03-2021 11:49 PM
- You can't add your PAYG no. to your contract MyEE a/c. They don't mix. You would need to create a separate MyEE a/c for your PAYG no.
- From the PAYG no. text ADD DATA to 150 & choose a data add-on.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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‎17-03-2021 10:46 PM
Hi @Savvas1
Just to clarify you want to buy the add-on for your own number or a different mobile number?
Have you looked on your MyEE app under menu- packs and add-ons
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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‎17-03-2021 11:19 PM
Thanks for your reply.
So, I have a wifi router for which I'm paying on a monthly basis and this is all fine and good meaning I can see that on the MyEE page.
In addition to that, I've also bought a pay-as-you-go sim card which I can top-up through some page (not the MyEE one). This allows me to make calls and send text messages but I also want to use some data on that phone with this sim card. I believe this can only be done by buying an ad-on? This is what I'm having trouble doing..buying an ad-on for that pay-as-you-go number.
The MyEE website has no features to do that. It also has no features for registering a card to use for auto top-up purposes. Unless I'm massively missing something here that is.. 🙂
Many thanks
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‎17-03-2021 11:49 PM
- You can't add your PAYG no. to your contract MyEE a/c. They don't mix. You would need to create a separate MyEE a/c for your PAYG no.
- From the PAYG no. text ADD DATA to 150 & choose a data add-on.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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‎18-03-2021 01:16 PM
Brilliant, that worked! 🙂
Many thanks!
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‎18-03-2021 02:26 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
