Buy add on data for payg number

Savvas1
Established Contributor
Established Contributor

Hi,

 

Would anyone know how I can buy an ad on so I can use some data on a payg number?

 

When I log in to my account I can only see my one non-payg account but there's no option to buy an ad on  for  another number.

 

I do get marketing text messages regularly saying I need to buy an ad on to use data  on my phone but there doesn't seem to be a way to buy these ad-ons..or am I missing something here?

 

Thanks

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star
  1. You can't add your PAYG no. to your contract MyEE a/c. They don't mix. You would need to create a separate MyEE a/c for your PAYG no.
  2. From the PAYG no. text ADD DATA to 150 & choose a data add-on.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

5 REPLIES 5
Northerner
EE Community Star
EE Community Star

Hi @Savvas1 

 

Just to clarify you want to buy the add-on for your own number or a different mobile number? 

 

Have you looked on your MyEE app under menu- packs and add-ons

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Savvas1
Established Contributor
Established Contributor
Hi,

Thanks for your reply.

So, I have a wifi router for which I'm paying on a monthly basis and this is all fine and good meaning I can see that on the MyEE page.

In addition to that, I've also bought a pay-as-you-go sim card which I can top-up through some page (not the MyEE one). This allows me to make calls and send text messages but I also want to use some data on that phone with this sim card. I believe this can only be done by buying an ad-on? This is what I'm having trouble doing..buying an ad-on for that pay-as-you-go number.

The MyEE website has no features to do that. It also has no features for registering a card to use for auto top-up purposes. Unless I'm massively missing something here that is.. 🙂

Many thanks
XRaySpeX
EE Community Star
EE Community Star
  1. You can't add your PAYG no. to your contract MyEE a/c. They don't mix. You would need to create a separate MyEE a/c for your PAYG no.
  2. From the PAYG no. text ADD DATA to 150 & choose a data add-on.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Savvas1
Established Contributor
Established Contributor
Hi XRaySpeX,

Brilliant, that worked! 🙂

Many thanks!
XRaySpeX
EE Community Star
EE Community Star

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP