cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Billing dates for contract add-ons

AllySA
Explorer

Hi all,

 

I've just purchased an add-on for my monthly phone contract. Does anyone know whether add-ons are charged at the same time as your monthly phone contract? So say my phone contract bill usually goes out on 1st of the month, will the cost of any add-ons go out alongside that on the 1st of each month?

 

Thanks,

 

Ally

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

Hi @AllySA 


Welcome to the EE community

 

All of your plans and add-ons go onto your same monthly bill which will be produced on the same date each month as it has been.

 

Your payment date can change from month-to-month, but the bill cycle date - which sets the direct debit payment process into action - will always be the same.

View solution in original post

2 REPLIES 2
bristolian
EE Community Star
EE Community Star

Hi @AllySA 


Welcome to the EE community

 

All of your plans and add-ons go onto your same monthly bill which will be produced on the same date each month as it has been.

 

Your payment date can change from month-to-month, but the bill cycle date - which sets the direct debit payment process into action - will always be the same.

Hello,

 

Thanks so much for your quick reply and for clarifying - that's a big help.

 

Kind regards,

 

Ally