Back order of upgraded iPhone XR handset

Sticky1978
Explorer

‎11-06-2020 04:37 PM

Hi I ordered the iPhone XR in red as an upgrade on the 9th June and the cal handler said it was in stock. Just checked the status and it says oh back order? Any ideas how long this will take to be despatched? I paid just under £7 for delivery 

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4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

‎11-06-2020 06:13 PM

@Sticky1978   With all phone sales you pay for delivery.  And unfortunately this forum has no information about your order or whats coming in to EE. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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James_B
EE Community Manager
EE Community Manager

‎12-06-2020 08:34 AM

Hi @Sticky1978,

 

Welcome to the EE Community. 🙂

 

Which memory size did you order?

 

Thanks

 

James

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Sticky1978
Explorer
In response to James_B

‎12-06-2020 09:24 AM

It was the 128gb in red thanks
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James_B
EE Community Manager
EE Community Manager
In response to Sticky1978

‎12-06-2020 09:28 AM

Hi @Sticky1978,

 

That model is currently dispatching within 28 days.

 

If you would prefer to switch to a model that is available for immediate dispatch, please get in touch.

 

Thanks

 

James

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