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21-01-2021 01:34 PM
I’m paying EE for BT Sport Ultimate on large screen, but inside the settings of the BT app it says I’m not on ultimate, can anyone help me with this please.
21-01-2021 04:32 PM
Hi @Rikster75
Welcome to the community.
Which BT Sport option is selected in your My EE account?
Chris
21-01-2021 05:18 PM
It says in my account that I have BT Sport Ultimate and Large Screen
21-01-2021 05:29 PM
OK thanks, @Rikster75
It may be worth speaking to our Tech Gurus so that they can check how you're set up on our systems.
