BT Sport Ultimate

Rikster75
Investigator
Investigator

‎21-01-2021 01:34 PM

I’m paying EE for BT Sport Ultimate on large screen, but inside the settings of the BT app it says I’m not on ultimate, can anyone help me with this please.

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3 REPLIES 3
Christopher_G
EE Community Support Team

‎21-01-2021 04:32 PM

Hi @Rikster75

 

Welcome to the community.

 

Which BT Sport option is selected in your My EE account?


Chris

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Rikster75
Investigator
Investigator
In response to Christopher_G

‎21-01-2021 05:18 PM

It says in my account that I have BT Sport Ultimate and Large Screen

 

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Christopher_G
EE Community Support Team
In response to Rikster75

‎21-01-2021 05:29 PM

OK thanks, @Rikster75

 

It may be worth speaking to our Tech Gurus so that they can check how you're set up on our systems. 

 

Chris

 

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