Awaiting delivery

Saz11
Explorer

‎28-09-2019 11:58 AM

Hi I upgraded online on Wednesday and still have not received my phone. I was told it would be dispatched within 24hours. It’s says order confirmed, waiting for confirmation on delivery?

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4 REPLIES 4
Northerner
EE Community Star
EE Community Star

‎28-09-2019 12:01 PM

Hi @Saz11 

 

There is no account access on these forums so you will need to speak to EE CS on 150 to track your order if the tracker isn't helping.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Christopher_G
EE Community Support Team

‎28-09-2019 02:01 PM

Hi @Saz11


Welcome to the community.

 

What phone did you order?

 

Chris 

Saz11
Explorer
In response to Christopher_G

‎28-09-2019 02:23 PM

iPhone 11

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Christopher_G
EE Community Support Team
In response to Saz11

‎28-09-2019 03:28 PM

Which colour and memory size, @Saz11?

 

Chris

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