Awaiting confirmation email
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16-01-2021 12:52 AM
Ordered my iPhone upgrade today (12 Pro Plus in pacific blue) but I haven’t received a confirmation email or text since ordering via phone call with digital sales team?
just wondering if I can get some help with finding out the order number?
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16-01-2021 03:22 AM
the same thing happened to me and i had to call them (the man i was on the phone to sidnt end up ordering the phone for me). look for the order number on the myEE app. go to “what’s new” then “track your order” if that doesn’t work, call them again to confirm.
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16-01-2021 03:22 AM
the same thing happened to me and i had to call them (the man i was on the phone to sidnt end up ordering the phone for me). look for the order number on the myEE app. go to “what’s new” then “track your order” if that doesn’t work, call them again to confirm.
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16-01-2021 08:37 AM - edited 16-01-2021 08:38 AM
@Tameee Yeah I ended up ringing them as the tracking option wasn’t visible anymore on my EE app, but the guy I spoke to confirmed my order number for me to use with DPD.
