Apps being restricted on Android APN but not iPhone?

[GGMan]

Hi

I got a issue where streaming from my Home PC to my phone is being restrticted on Android mobile and one app being blocked.

Example; Rainway.

When launching rainway on S21/S10, its unbale to connect to PC

Put my SIM into my Iphone 7, Rainway works no issues.

If i turn my on VPN on my android phone while connect to EE, Rainway works.

If I connect to work wifi - rainway works.

APN settings have been reset on phone.

So, any idea why apps being blocked on Android APN mobile data?

Regards

G

[GGMan]

Also, EE oppo user got same issue - app would not connect

EE Iphone 11 user got no issues

Note 10 Vodoafone user got no issues

Pixcel 5 Vodafone user got no issues

All off the above users connected to my PC

So, EE are blocking some apps and steam link work a lotfaster on Vodafone as well

[XRaySpeX]

Streaming from a PC to a mobile is a WiFi connection and so has nowt to do with EE. 

How is the PC connected to the Net? 

[GGMan]

PC not the the issue but it's connected via 1Gb ethernet.

Just to recap

Android+EE mobile network (MN) = issues.  

iPhone+EE MN = no issues

Android+EE (MN) with VPN on = no issues.

Android phones on Vodaphone MN = no issues

So from my testing of 6 different phones, I only have issues with Android phones using EE mobile network, restricting or blocking data.

Is this a apn setting issue, as EE set the APN differently on iPhones.

Regards

G

[bristolian]

---

@GGMan wrote:

PC not the the issue but it's connected via 1Gb ethernet.

Just to recap

Android+EE mobile network (MN) = issues.  

iPhone+EE MN = no issues

---

As best I can remember, the APN used for EE mobile data is the same regardless of mobile OS - iOS & Android don't use different ones.

From my understanding of your post, you are only having issues with one specific app and not with mobile data in general. Is that correct?

[XRaySpeX]

What 1Gb ethernet? Do you mean FTTP Broadband?

As far as I can see you are running your Internet games on your PC over the Net & using Rainway to play them on your mobile devices over WiFi. Therefore EE, APNs & mobile networks are not involved.

Anyway the APN on all your EE devices will be identical. So that's a red herring.

[GGMan]

Hi so far, only one app is being blocked, others seem to be slower, with 1-8mbs steaming rate (like Plex for example) but can transfer/backup files at 15-30mbs.

I'm not using wi-fi on my phone, I'm using EE mobile network.

I am 20 miles away from home and I'm using it during night shift, so EE network are not congested at 3am for example)

My confusion is, why am I having issues my with my EE mobile on Android phones but not iPhone? (I  am using the same SIM card.  So I take it out of one phone and put it in the other. Each time devices are turned off for a clean boot up)

Or if turn on my VPN on Android (which hides what type of data is being transmitted), it works straight away?

[bristolian]

---

@GGMan wrote:

My confusion is, why am I having issues my with my EE mobile on Android phones but not iPhone? (I  am using the same SIM card.  So I take it out of one phone and put it in the other.

---

Does the Android phone have other background apps running, that are using data bandwidth?

It sounds like you may need to disable all mobile data permissions to all apps except the one you are actively using, in order to diagnose this further.

It may cause some error messages from background apps that are trying to connect to data but are unable to - that could be considered part of the testing process.

[EssexBoyEE · Accepted solution]

Could be a EE IPV6 issue, is it possible to change the IPV6 or IPV6/4 to IPV4 Only in the Phones APN Settings.

[Chris_B]

@EssexBoyEE  Nope what works on the iPhone should work on the android.  Especially because it’s the same SIM card.