AppleCare+ not added

StefanBristol
Investigator
Investigator

‎30-12-2021 09:41 AM

I have just received my upgrade iPhone 13 pro max which I’m happy with. Unfortunately the AppleCare+ that I added during purchase isn’t showing as active under my iPhone settings. How do I activate the AppleCare+ that I’ve already paid for? 

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3 REPLIES 3
Leanne_T
EE Community Support Team

‎30-12-2021 10:52 AM

Hi @StefanBristol

 

Thanks for coming to the community. 

 

Did you take out the insurance with us or Apple? 

 

Thanks 🙂

 

Leanne. 

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StefanBristol
Investigator
Investigator
In response to Leanne_T

‎30-12-2021 04:42 PM

Hi - it was added to the monthly bill, so with EE 🙂

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Leanne_T
EE Community Support Team
In response to StefanBristol

‎31-12-2021 07:39 AM

Thanks @StefanBristol

 

In this case, please give us a call on 150 and the team will check this for you 🙂

 

Thanks. 

 

Leanne. 

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