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Apple watch 6 cellular not connecting to emails

shrc80
Explorer

Hi, I have an Apple Watch series 6 cellular and have purchased the cellular plan from EE on setting up the watch.  I can make calls without being connected to my iPhone but when checking emails it says that there is no connection available.  I have checked the settings via the watch app on my phone and all is set as it should be I think- has anyone else had the same issues please/have any advice?  Thanks

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@shrc80  In the watch app go to mail and make sure you have the word ON next to your email account. 

Hi, I don't have an ON anywhere- when I click the mail icon in the watch
app is takes me to the next menu where 'mirror my phone' is checked

Hi @shrc80

 

I hope you're well and having a brilliant day, are you up to much or is it a chilled one? 

 

Can I just check, do you have the latest software downloads on your watch and phone?

 

Thanks 

 

Chris