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Apple Watch series 7 dispatch

adamtj21
Established Contributor
Established Contributor

Has anyone had movement on their watch order yet? I ordered just after 1pm on the pre order day but still is sitting at “awaiting confirmation” SS graphite 45mm 

130 REPLIES 130

Trying not to get excited but the delivery dates have changed on my order…… 1st-6th November now!!!!! Fingers crossed 

LegendaryAced
Established Contributor
Established Contributor

That's nice. What was it before?
I personally would take it with a pinch of salt as others see their 'expected date' going from a certain period to 'awaiting confirmation' again.

@LegendaryAced said 12-16th nov

Dodgy_Geezer
Established Contributor
Established Contributor

I ordered the 45mm graphite steel on preorder day around 1:20pm, was at ‘Awaiting confirmation’ and then went 16-20th November last week. 

Last Friday it went back to ‘Awaiting Confirmation’ and then moved today to dispatch in 24 hours. 

See what happens. 

Davidhchef123
Established Contributor
Established Contributor

Just had a check there, and my watch account on my EE app is now live… still no correspondence about delivery 

Jon_K
Former EE Employee

Hi @Davidhchef123.

 

Have you been able to track your order online?

 

DPD will send you a text when your order is ready to be delivered.

 

Jon

Davidhchef123
Established Contributor
Established Contributor

I have had zero correspondence from EE not even a confirmation email or text, though if I call it is on order so no way for me to track or view my order

Jon_K
Former EE Employee

Thanks @Davidhchef123.

 

Have you already called our Customer Care team about this?

 

Which watch did you order and when did you order it?

 

Jon

Davidhchef123
Established Contributor
Established Contributor

I have, still never given tracking, told more than 28 days for 27 days now…

 

45mm SS graphite blue band

Jon_K
Former EE Employee

Thanks @Davidhchef123.

 

The current guidance on that model is to expect dispatch within 28 days, sorry I don't have and more detail for you.

 

It's a positive step that the account is showing in your My EE Account, hopefully it won't be too much longer until DPD are in touch.

 

Jon