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13-10-2021 06:45 PM - edited 13-10-2021 06:52 PM
Has anyone had movement on their watch order yet? I ordered just after 1pm on the pre order day but still is sitting at “awaiting confirmation” SS graphite 45mm
31-10-2021 01:16 PM
Trying not to get excited but the delivery dates have changed on my order…… 1st-6th November now!!!!! Fingers crossed
31-10-2021 03:45 PM
That's nice. What was it before?
I personally would take it with a pinch of salt as others see their 'expected date' going from a certain period to 'awaiting confirmation' again.
31-10-2021 07:37 PM
@LegendaryAced said 12-16th nov
01-11-2021 07:08 PM
I ordered the 45mm graphite steel on preorder day around 1:20pm, was at ‘Awaiting confirmation’ and then went 16-20th November last week.
Last Friday it went back to ‘Awaiting Confirmation’ and then moved today to dispatch in 24 hours.
See what happens.
03-11-2021 06:51 AM
Just had a check there, and my watch account on my EE app is now live… still no correspondence about delivery
03-11-2021 08:00 AM
Hi @Davidhchef123.
Have you been able to track your order online?
DPD will send you a text when your order is ready to be delivered.
Jon
03-11-2021 08:13 AM
I have had zero correspondence from EE not even a confirmation email or text, though if I call it is on order so no way for me to track or view my order
03-11-2021 08:20 AM
Thanks @Davidhchef123.
Have you already called our Customer Care team about this?
Which watch did you order and when did you order it?
Jon
03-11-2021 08:44 AM
I have, still never given tracking, told more than 28 days for 27 days now…
45mm SS graphite blue band
03-11-2021 10:32 AM
Thanks @Davidhchef123.
The current guidance on that model is to expect dispatch within 28 days, sorry I don't have and more detail for you.
It's a positive step that the account is showing in your My EE Account, hopefully it won't be too much longer until DPD are in touch.
Jon