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Apple Watch series 6

Dizzzybee
Visitor

Hi 

I am having trouble setting up my Apple Watch. 
I know how to set it up because of having a series 4 but this series 6  is being stubborn.


I have contacted support who keep telling me it will take 4 hours for the past couple of days now. I’ve done the unpair, repair, off, on and I’ve had it on 4g along with my phone for a day.

 

it has trouble downloading the esim and after I’ve tapped the button on the 4hour message it says unable to configure data plan

 

can someone please tell me what’s going wrong it’s getting a bit depressing now. 

kind regards

bee

1 REPLY 1
Christopher_G
EE Community Support Team

Welcome to the community, @Dizzzybee.

 

I've sent you a private message to get some information from you.

 

Please have a look and get back to me.


Thanks

 

Chris