Community Activity

Resolved! BT remotes with voice control

There are several remotes advertised offering voice control for the EE TVpro box. I bought one but it does not work. Spent quite a lot of time with an EE adviser who seemed to find it hard to understand that it did not work. Gave up in the end. Trawi...

USA data

I’ve just landed in the USA and as per usual EE have sent a text saying  “To access your UK plan allowances you can choose either a £5 24-hour or £25 7-day Zone 1 Pass. Visit http://add-on.ee.co.uk for free to purchase.”however when I click the link ...

EE Roaming - it's just rubbish

To the good folks who answer user queries, there's no need to rationalise EE's roaming setup. This is just feedback for EE who will not otherwise solicit it.I've been roaming for 20+ years and EE roaming in 2025 is about as bad as anything I've exper...

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Problems trying to order a Smart 4G Hub

I spoke to one of your colleagues earlier today , and he sent me a link to the Smart 4G Hub. Unfortunately the site seems to be down for maintenance. Can you please advise how I can purchase this item?RegardsGraham Ollerenshaw

GrahamO1 by Investigator
  • 17 Views
  • 1 replies
  • 0 Helpful

Hi Netflix says I’m using vpn or proxy

Hi guys Netflix says I’m using VPN or proxy I can’t sign in to my profilebut my kids profiles are fine this is on Apple PlayStation smart tv and fire stick just my profile I’ve been in chat with Netflix they say it’s a router problem I’m not very tec...

XKO

I received a XKO order number does that mean I have been approved? The order tracking does not work!

Kp198412 by Explorer
  • 17 Views
  • 1 replies
  • 0 Helpful

Intermittent sound while streaming Discoveryplus

Hi, can anyone help with a sound issue. Sound is fine until after an advert while streaming on Discoveryplus. Sound then goes off. I can switch to other channels and sound is fine. Then switch back to Discoveryplus and sound is fine until after the n...

Sam4711 by Investigator
  • 4693 Views
  • 68 replies
  • 9 Helpful

Discovery plus signing me out.

I hope someone can advise me. I’m constantly being signed out. It’s happening when I go to open the app and also once the adverts have finished in between a programme. I’ve even been told I don’t have the right subscription at times too. Please tell ...

Naannynia by Investigator
  • 104 Views
  • 3 replies
  • 6 Helpful

Resolved! SIM Question

Hello, I bought an 8GB SIM card plus 500 minutes and unlimited texts. So there's no subscription, no out-of-bundle charges or other fees?

To23 by Contributor
  • 594 Views
  • 58 replies
  • 10 Helpful