Community Activity

Double billing for one product

I've just found out I'm paying for bt broadband via ee at 34 pounds a month but also 30 pounds a month for ee broadband for many months! What the actual f is going on?

TishEvo by Explorer
  • 6 Views
  • 1 replies
  • 0 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 49947 Views
  • 56 replies
  • 13 Helpful

EE App

Hi,I recently transferred for BT to EE when I had Full Fibre 300 installed at my house on the 28th April 25. My EE app still does not shoe the broadband account (as of 13th May 25). If I try logging onto my old BT app it stats my broadband is no long...

Alby1958 by Explorer
  • 23 Views
  • 3 replies
  • 1 Helpful

EE Failed for the 3rd time to action DD.

Still stuck abroad and with EE failing to action DD AGAIN  even after it was set up them from the EE SHOP. WORSE THING I ever did moving from BT TO EE in January for no gain just loads of hessel and payment issues followed by threats of disconnection...

Raffle prize

Good evening,On behalf of East Goscote Scout Group, I would like to request a charity raffle prize donation. We are holding our Summer Fete in June which is our main fundraiser and includes a ticketed raffle.All funds raised will go towards improving...

Brightness issue

Hi, I've always had issues with the brightness on my Iphone 14. Im unable to  see my screen outside at all on bright days even when my brightness is on full. I've tried to change my display settings but nothing seems to work I feel like the phone co...

Kirst29 by Explorer
  • 29 Views
  • 2 replies
  • 2 Helpful

Cannot access EE to buy a roaming package in Canada

Hello, I'm in Canada for 2 weeks. When I landed I received a message from EE about roaming and purchased a 7 day roaming pass.  Yesterday, I received a text that it was expiring with a link to buy a new roaming pass. Unfortuately, when I tried to use...