The EE Community

Draytek Modem

HI - currently don't use my EE Router in the property as I have a Unifi setup, and currently am using a BT Openreach modem for the VDSL service - I'm looking to upgrade this modem to a Draytek V166 or V167, both of which are available on the EE shop,...

Receipt of purchase

How do you find a copy of a receipt of puchase of my new phone?

EE is not accepting my payment and my bill is now overdue

I've tried repeatedly to pay this bill on EE's website on multiple devices and with multiple cards and it keeps just saying that the service is not available. Now my bill is overdue and there seems to be nobody who can help me. It is incredibly frust...

Check call history

Check what calls made last month

Continual Orange Light

Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...

Account

Dear Sir/Madam,I have received a payment reminder, but I do not have any contract or agreement with your company. Please clarify what this is regarding and why I have received this notice. The account number mentioned is: 221506126. If this is a mis...

Cancelled order

I ordered anew phone yesterday paid the upfront payment yet today i got a text saying my order has been cancelled

Roaming in Australia

Sorry to reply of the back of this thread but we have the same issue, we have pay monthly sim only currently can't text 150. We activated the roaming pass yesterday in Australia but still no calls can be made, logged into the account on the laptop c...

Entred wrong email

I've just signed up for ee full fibre. I gave an incorrect email address when I signed up.I have an existing account with ee, which I can merge accounts but obviously I won't know my account number as the welcome email will go to the non existent em...

Pixel 9 Pro Fold Upgrade

Hi all, Anyone know if there's gonna be any more Pixel 9 Pro Fold 512GBs in stock anytime soon? The store shows them as in stock, but all of the agents I've spoken to have said they'll call me back halfway through agreeing an upgrade and I've never ...

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