The EE Community

Billing

I was billed £1254

Please can you send me my invoice number

Live chat function

Can anyone help me locate the chat function please. Seems to have disappeared. thanks 

Can't track my order

Hi, I placed an order on 24th March for broadband and I'm still waiting for the initial engineer visit from Openreach. I've been trying to check my order online for the past few days and it comes up with the error message 'server unavailable'. I've t...

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

unable to login to the ee app

I have been unable to login to the ee app. Have tried on laptop and mobile phone.keep getting the message 'We can't load this right now"Have tried severeal times over the last week.

New sim arrived want change number