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Anytime Upgrade Options

Solivagant123
Explorer

I recently started a new smart plan contract and got the Samsung Galaxy S20 FE 4G but I now I want the Snapdragon processor variant which is the S20 FE 5G.

 

How do I go about doing this? Because this phone isn't listed on the anytime upgrade options that I have, I also wanna change my phone plan. Please help.

 

Thanks.

 

 

 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Solivagant123   It’s going to cost you to upgrade. 

 

  1. in the first six months of your plan there's a £200 - 600 upgrade fee depending on what device you have

  2.  

    between six and 12 months into your plan there's a £50 - £300 upgrade fee depending on what device you have

  3.  

    after 12 months there is no upgrade fee

    you can anytime upgrade from day 15 and you have to have a tariff on gays more costly than you have now if you can not see this s then I recommend you call customer services about this.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Solivagant123   It’s going to cost you to upgrade. 

 

  1. in the first six months of your plan there's a £200 - 600 upgrade fee depending on what device you have

  2.  

    between six and 12 months into your plan there's a £50 - £300 upgrade fee depending on what device you have

  3.  

    after 12 months there is no upgrade fee

    you can anytime upgrade from day 15 and you have to have a tariff on gays more costly than you have now if you can not see this s then I recommend you call customer services about this.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

It's funny because my name is Chris Berry and your username is Chris_b. Thanks for replying, I called EE and they gave me more upgrade options, my phone will be arriving in 2 days and I'll have to send my current one back when the packaging for it arrives

Leanne_T
EE Community Support Team

Glad to hear this has been sorted for you @Solivagant123

 

Have a lovely Boxing Day 🙂

 

Leanne.