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Any updates on delivery

LA1977
Explorer

‎19-10-2021 01:37 PM

Any updates on delivery of iPhone 13 Pro Max 5G 256GB Sierra Blue was told 7 days. It’s 14 tomorrow! 

0 Helpful
4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

‎19-10-2021 01:44 PM

@LA1977  You’ll be looking around 2-3 weeks if your lucky.    There is a high demand and low availability of these devices.  Apple can not produce them quick enough,  even Apple have a 3-5 week back order and that was if you ordered last week.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
LA1977
Explorer
In response to Chris_B

‎19-10-2021 01:47 PM

which is fine. Just wished I had been given realistic timescales. It’s disappointing. 

0 Helpful
Julka1
Investigator
Investigator
In response to LA1977

‎24-10-2021 09:40 PM

I been told it can take up to 45weeks for mine to come *iam trading * and that's was told at ee salon:D

0 Helpful
Christopher_G
EE Community Support Team
In response to Julka1

‎25-10-2021 08:16 AM

Hi @Julka1

 

Which phone did you order and on what date? Please include the colour and memory size you chose too.

 

Thanks

 

Chris

0 Helpful